You will find all of our services on our booking site with a price guide. 

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All prices are a guide only 

All appointments will start with a thorough consultation and quote

from our qualified stylists   

 

Cactus Hair Terms and Conditions

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When booking an appointment at our salon you are agreeing to our terms and conditions:

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Prices are a guide only. Exact prices cannot be given via phone, email, or socials, and are only confirmed in the salon upon consultation with your selected hairstylist.

Online bookings are subject to change. Please ensure all details are accurate when booking online so we are able to contact you if required.

Cancellation Policy: All bookings require a booking fee upon booking.. 24 hours notice is required for all cancellations and reschedules otherwise your booking fee will be forfeited. In the event you are unwell we respectfully ask you to reschedule your appointment and your booking fee will be transferred.

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• Our online booking system fee includes 

• 30% booking fee on all services 

• 50% of full service cost fee for hair extensions

This will come off the cost of your hair at your appointment and is not an extra charge. If you need to make other arrangements to pay your deposit please let the team know at reception

• Afterpay, Zip Pay, Salon pay are available.

Eftpos facilities include a surcharge, we accept and encourage cash payments.

A confirmation will be sent to you if your appointment isn’t confirmed this could result in it being cancelled. 

 

In the unlikely scenario that you are unhappy with your hair service,  Cactus hair offers adjustments for a two week period following the original appointment date. Adjustments are only provided by the original hairstylist.

While we welcome children to the salon they are not the responsibility of the staff at Cactus Hair. If you are unable to watch your child/children during your service you will need to organise other arrangements.  Children are to be seated next to parents in their view and are not allowed to be running around the salon or seated at the salon waiting area. 

 

A lot of our clients come to Cactus Hair to relax while having their hair/ beauty done and we would like to keep the atmosphere for our clients as friendly and relaxing as possible.

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We are a waste free salon

This means all of our waste is removed by Waste free systems and sent to be recycled, repurposed and reused.

We are dedicated to reducing our impact on the planet. We do not charge an 'extra fee' for this.

We hope you will join us on our environmental endeavours, feel free to bring in your old shampoo bottles for recycling.

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