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Hair Extension Care Guide

Updated: Mar 10, 2022

Maintenance & Product Use

Extensions have many benefits they can instantly add colour, lengthen hair, add thickness and help us feel beautiful and confident. We will always ask for you to come in for a consultation prior to any hair extension appointment and go over after care with you during your service. Once you have your extensions they are a responsibility we want you to enjoy!

To care properly for your own hair and the extensions, we have complied a list of do's and dont's for your benefit.

Here at Cactus Hair, we take pride in the services we offer, therefore we only provide and supply the best extensions on the market; Jadore Hair Extensions. We also fully stock the Jadore Hair Extension Care range in store to ensure you can keep your extensions in the best health.

Your extensions are an investment, when taken care of correctly they can last you a long time we only use Jadore in salon because of the longevity we have found compared to other brands we have tried (and we have tried many!). The typical life span is 8-12months depending on the colour as well Brunettes and darker colours last longer due to less processing in the beginning :)

We recommend maintenance of your extensions every 5-8 weeks (depending on your hair and the method used) to avoid any matting. Leaving your extensions to long can cause unnecessary breakage and matting.

Do's and Don'ts

Do not use any products containing sodium laureate sulphate, sodium laurel sulphate or those with a high alcohol content. These ingredients will cause extreme damage to your hair extension bonds.

Do not use any products that contain gin hydrolysed, wheat protein, biotin or keratin. These ingredients will cause hair extensions to turn extremely dry, knotty and unmanageable - - we recommend only using products your stylist has recommended.

Following tape extension application, do not wash or wet hair for 48-72 hours (This includes sweating it out at the gym! Take the excuse and have 2 days off or opt for a lighter exercise)

Apply shampoo to the roots of your hair and conditioner to the mid lengths to ends.

Applying regular treatments is necessary to keep hair extensions in top condition - at least once a week or use instead of your conditioner.

Use J'adore specialised hair care range for best results.


If colouring your extensions is required, a professional should perform this only. Bleach, lightening products or high level peroxides should never be used on your Hair Extensions, only a semi permanent colour to achieve a darker or similar shade.


Avoid swimming in chlorine.

If swimming in chlorine or salt water occurs, ensure the extensions are rinsed immediately. The extensions should then be washed with J'adore shampoo and finished with J'adore hydrating mask as soon as possible afterwards.

If swimming, wear hair in a loose plait and do not wet hair if in a bun or top knot. (We also recommend using a serum before swimming to seal your cuticle first!)


Avoid wearing tight or high ponytails in the first week following application.

Never leave your hair extensions wet they should be dried 100% you will get more slipping when the hair is wet.

Use J'adore heat protect spray when styling with heat tools.

Brush hair daily with an extension safe brush only

For more information visit the salon to chat to one of our stylist.

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