Please note all our service prices are a guide only*. Our stylists will give you a quote before commencing your service. Not all stylists are the same price. Their prices are determined by their experience and training. Our cancellation policy can be found at the bottom of this page
NEW PRICES COMING
Cactus Cancellation & Booking Policy
Due to a number of unattended appointments and late cancellations we have had to enforce a booking and cancellation policy.
When someone doesn’t show up to an appointment we call this a no-show, No shows are very disappointing for both the stylist, salon and other clients who could have had that appointment, the salon also takes a loss when this occurs, as a small business we can no longer afford to let these slide. We do understand things happen and may use our discretion to waive the policy where we find necessary. We thank you so much for your continued support of our business and understanding of our policies
All New clients will be required to leave a booking fee – This is not an extra charge and is simply held on account for you and taken off your final bill. The only way you will lose this fee is if you cancel your appointment with less than 24 hours notice, don’t show up for your appointment or are more than 20 minutes late for your scheduled appointment
$50 FEE FOR HAIR CUTS AND COLOURS
$100 FEE FOR HAIR EXTENSIONS, CHEMICAL STRAIGHTENING & KERATIN SERVICES
All no show and late cancellation clients will be required to pay a booking fee for all future bookings, and repeat offenders may be refused a future booking. Any discounts or promotions will be forfeited if less than 24 hours notice is given to reschedule your appointment.
All clients will be sent an Email 7 days before your appointment, a text confirmation 2 days before & a phone call the day before. Failure to confirm your appointment within 24 hours could result in the appointment being cancelled.
All above prices are subject to variation without notice, we will always provide a quote before commencing any services. Please visit the salon for a complimentary consultation where we can provide you with our professional advice and an accurate service quote.
Any problems with your service must be reported within 1 week of the original service by phone or in person. Cactus hair reserves the right to fix your service within the week.
We are a Sustainable Salon
Each time you visit our Sustainable Salon your service bill will include a small Green Cost of just $2.00 that will support the salon to keep its commitment to sustainability without compromising the quality service we offer you. We do not profit in any way from this cost. For more information please visit www.sustainablesalons.com.au or ask the team at your next visit. Look good, feel good and now also do good!